Troubleshooting

Contact support

The people who run Journey Lanes read every message.

  1. In the app: account menu → Help and support → Contact support. Pick a topic and describe what happened.

  2. Optionally add a link to the project, flow or run you’re in (only its name and id are sent), and a screenshot.

  3. Follow the conversation and reply in the app. Answers are also emailed to you.

  4. Without an account: use the contact form.

Didn’t answer your question? Contact support.